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Preceding the launch of ARM's new brand, ARM Chairman Ty Hopkins opened the General Session, along with Paul Ross, Vice President of ARM Partners. They provided attendees with an update of activities during the past year and set the stage for the future. General Session speakers included:
Millie J. Young
President, Cananwill Premium Funding, Inc.
Millie is responsible for leading one of the largest premium finance companies in the industry. Last year, Cananwill financed over $5 billion in commercial insurance premiums. Cananwill has built its business on client satisfaction based on delivery of solid customer service. She shared with the group Cananwill's technology initiatives that will further enhance their service delivery model.
Dave McGurn
President, Specialty Marketing and International
Dave is responsible for running the Specialty Marketing
("other than domestic retail") & International
operations of the wholesale side of Gallagher's Brokerage
Services Division. These operations include Risk Placement
Services, Gallagher Re, London, Bermuda and Australia.
In his presentation "Insurance
Market Conditions... The Times - They are a Changin," Dave
reviewed the insurance market conditions throughout the
tenure of the ARM/Gallagher relationship. He discussed
the current business environment for insurance companies,
agents and brokers, and our clients. He challenged our
agents to evaluate their business model given all the changes;
to lead: "do not rely on others;" and to finish the
job: "walk
the talk."
Patricia A. Borowski
Senior Vice President, Government/Regulatory Affairs
National
Association of Professional Insurance Agents
Pat oversees all association activities in federal, national and state legislative, regulatory, industry and technology affairs. A prominent industry spokesperson, she oversees PIA's legal, regulatory and business practices response efforts to the broker compensation disclosure issue. During her presentation, Pat provided background information on what happened during Spitzer's Marsh investigation. She also shared the National Association of Insurance Commissioners and the National Conference of Insurance Legislator's positions on the issue and agents' legal obligations under current regulations.
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Joel Cavaness
President, Risk Placement Services, Inc.
As President of Risk Placement Services, Inc. (RPS), Joel was instrumental in launching this wholesale and excess/surplus lines broker in 1997. RPS started with 3 employees in Chicago and now has 33 offices around the country with over 600 team members. Joel reviewed all the new resources RPS has added since the last annual meeting. He also gave the agents a glimpse into the future of the additional capabilities RPS will add. In keeping with the tradition, Joel also passed out checks totaling over $402,000 to the various ARM State organizations.
Human Resources Panel Discussion
Elizabeth Brinkerhoff
Vice President Human Resources, Arthur J. Gallagher & Co.
Barbara Washington
Director of Human Resources, The Hartford
Jan White
Vice President Human Resources,
Central Mutual Insurance Co.
Michael L. Holland
Labor Attorney, Thornton, Biechlin, Segrato, Reynolds & Guerra, L.C.
This year, we concluded the meeting with
something different. We gathered a group of Human Resources
professionals to discuss issues currently facing our members.
The ARM Board of Directors submitted a list of questions
beforehand to which the group responded. Attendees then
asked follow-up questions of the panel. This was an opportunity
for our members to benefit from free advice by a panel
of experts on the subject of Human Resources.
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