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Breakout
sessions are an ARM Conference tradition. They offer
attendees a concentrated opportunity to learn and ask questions
about a wide variety of resources. In just one morning
it's possible to attend six of eight different “classes” on
anything from Executive Risk to Disaster Planning. The
result? Attendees arrive home with new energy, ideas and
connections for their agencies that enhance client service. This
year's breakout sessions included the following topics:
BUSINESS CONTINUITY: A “MUST” IN
DISASTER PLANNING
Most disaster plans help you recover from the disaster,
but do they keep you in business, answer your calls, and
service your customers throughout the disaster? There
is an answer, and it is Business Continuity Management. Artizan
Internet Services is a leading provider of 24/7 customer
service solutions for the insurance industry. Laurie Allen
led this session and described Artizan's solutions specifically
designed to expand upon an agency's existing services to
achieve greater results in productivity and customer satisfaction.
Laurie Allen
860-925-6020
ext 129
Artizan Internet Services, LLC
Lallen@artizan.com
CYBER RISK 101
Consider the fact that cyber insurance applies to any
business that uses computers. That's a pretty astounding
concept and something that you should assess with each
one of your clients. David Hallstrom, who represents RPS
Executive Lines, a wholesale brokerage specializing in
Management and Professional Liability, explored cyber risk
with attendees at this session.
David Hallstrom
312-803-7450
Risk Placement Services
david_hallstrom@rpsins.com
NIPC: SPECIALTY PROGRAMS FROM A COUNTRY VIEW
National Insurance Professional Corporation (NIPC) administers
more than a dozen programs ranging from single state, to
multi-state, to all states inclusive. Barbara Seitz
and Tammy Hight provided details to numerous NIPC programs.
Barbara Seitz
360-697-3611
National Insurance Professionals Corp.
barbara_seitz@rpsins.com
HELPING YOU TO MEET YOUR CLIENTS' NEEDS WORLDWIDE
An increasing number of clients have or are in the process
of establishing operations outside of the United States. Elizabeth
Demaret of Gallagher's Worldwide Risk Services Group provided
attendees with an overview of the key issues within international
insurance, market intelligence on key carriers and some
guidelines on issues facing brokers in servicing these
clients. Worldwide Risk Services Group offers international
retail services in more than 120 countries through a network
of brokers named Gallagher Optimus.
Elizabeth Francy Demaret
630-285-4253
Worldwide Risk Services Group
elizabeth_demaret@ajg.com
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EXPAND
YOUR CAPABILITIES WITH EXECUTIVE LINES
This session highlighted
the potential that ARM members have to cross sell Directors & Officers Liability,
Employment Practices Liability, Errors & Omissions
Liability, Fiduciary Liability and Fidelity coverage to
existing clients. Ryan Collier led this discussion
as a resource for Executive Lines.
Ryan Collier
312-803-6360
Risk Placement Services - Executive Lines
ryan_collier@rpsins.com
HOSPITALITY OPPORTUNITIES
Rich Clark, Managing Director
of Gallagher's Hospitality team introduced the capabilities
of this group of experts and opportunities available through
the Gallagher Hospitality Program. Rich offered ideas
for prospecting opportunities and leads provided by Gallagher
Hospitality Services.
Rich Clark
713-358-5930
Gallagher Hospitality Services
rich_clark@ajg.com
ARMED FOR THE FUTURE
Robyn Konlon, principal of Konlon & Associates, Inc.,
offered ideas for enhancing agency image and marketing
strategies. Robyn's team is the creative talent behind
the ARM branding initiative of 2005 in addition to maintaining
the web site and all ARM marketing and communication templates. The
firm is a marketing and communications agency that manages,
maintains and services various local, regional, national,
and international clients.
Robyn Konlon
847-795-9024
Konlon & Associates, Inc. (KAI)
robyn@konlon.com
HEALTH CARE INSURERS (HCI)
Dick Greenwood led this session
on the availability of medical malpractice-related insurance
from the very small/less complicated risk to the very large/complex
accounts. The capabilities of hci are very broad; they
offer access and product design assistance to virtually
every carrier entertaining this class of business. Check
out the new revenue opportunities and powerful sales
support offered by hci.
Dick Greenwood
719-219-2627
Health Care Insurers (hci)
dgreenwood@hciusa.com
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